ABOUT ME

Hi, I'm Ryan Kuczer, Application Support Specialist at ThinkLite and a CS Grad.

I built this page as part of the Cloud Resume Challenge, and here is my codebase for the project.

View my separate portfolio site here.

Certifications

Work

ThinkLite

Application Support Specialist October 2023 - Present

  • Configure and manage RHEL servers and cloud services.
  • Oversee application configurations for a variety of third-party and internally developed solutions.
  • Primary contact for tier 2 and 3 support
  • Seven Hills Foundation

    IT Support Specialist April 2023 - October 2023

  • Support and maintain IT systems
  • Troubleshoot technical issues and provide tailored support
  • Maintain data compliance with healthcare regulations among stakeholders.
  • CyberArk

    Cloud Services Excellence Intern June 2022 - April 2023

  • Assist Privilege SaaS customers with Service Requests
  • Perform backend work in the SaaS environment
  • Proactively engage with customers in order to ensure their success
  • Assist in deploying and configuring with the customer the On-Premises Components