ABOUT ME

Hi, I'm Ryan Kuczer, Application Support Specialist at ThinkLite and a CS Grad.

I built this page as part of the Cloud Resume Challenge, and here is my codebase for the project.

View my separate portfolio site here.

Certifications

CompTIA Security+

October 2024

Google Cybersecurity Professional

January 2024

ISC2 - Certified in Cybersecurity

April 2023

Azure Fundamentals AZ-900

February 2023

Work

Staples

Cyber Rotational - Data Loss Prevention (Rotation #1)• February 2025 - Present

  • Configured DLP Policies across M365 apps, AI platforms, and user devices to ensure PCI compliance and general security
  • Tuned DLP alerts in conjunction with the SOC, thus reducing false positives and streamlining performance.
  • Delivered insights by leveraging data visualization tools (Power BI) to analyze alerting performance and communicate findings to leadership for strategic decision-making.
  • Utilized eDiscovery tools to proactively identify leaked sensitive information, enhancing organizational security

    • ThinkLite

    Application Support Specialist• October 2023 - Present

  • Configure and manage RHEL servers and cloud services.
  • Oversee application configurations for a variety of third-party and internally developed solutions.
  • Primary contact for tier 2 and 3 support

    • Seven Hills Foundation

    IT Support Specialist • April 2023 - October 2023

  • Support and maintain IT systems
  • Troubleshoot technical issues and provide tailored support
  • Maintain data compliance with healthcare regulations among stakeholders.

    • CyberArk

    Cloud Services Excellence Intern • June 2022 - April 2023

  • Assist Privilege SaaS customers with Service Requests
  • Perform backend work in the SaaS environment
  • Proactively engage with customers in order to ensure their success
  • Assist in deploying and configuring with the customer the On-Premises Components